NVIDIA GEFORCE EXPERIENCE REDESIGN
This was a project from HCI Spring 2019, where I evaluated and redesigned a program used for downloading drivers and tweaking graphics settings for Windows PC video cards. This program also contains features such as desktop streaming to online services (Twitch, YouTube), and capturing desktop video to save locally on the machine. This piece is important as a human factors student because this project goes through the entire design cycle.
Problems with the Current Design:
There were two main problems with the GeForce Experience’s current (at the time of writing) design.
One was that after an update, users could no longer use the program without logging in with an online account first, blocking access to graphics optimization and driver tweaks when not connected to the internet, or when Nvidia’s servers are unavailable. This was an update which upset many users (and which I confirmed through a qualitative interview of users).
The second main problem was that the Nvidia control panel, used as a program to modify the hardware settings of your video card, was tied to GeForce experience in the system tray, but was its own separate program. Because tweaking graphics card settings for games was already part of GeForce experience, I found that it would be best to integrate Nvidia Control Panel with GeForce Experience in order to have a more cohesive and less redundant program package.
I began the project by first performing a front-end analysis, where I identified the target users (PC gamers), conducted an informal qualitative survey, and created three personas and three scenarios which bring them to life, assisting me in the process of gathering requirements and in creating my prototypes.
Option of creating a local account for users, which removes the mandatory online login to use features such as desktop capture, streaming, using automatic graphics optimization, and downloading and installing drivers
Making the settings easier to find in general
The ability to change the settings of the “share (streaming)” desktop overlay, without having to first launch the overlay itself
Clearly show if the games installed on the current PC can be optimized on the “HOME” tab of the program (it was not salient enough)
Make games you mark as a favorite easier to access, instead of having to navigate through the favorites filter to access these games,
Move the program NVIDIA Control Panel into NVIDIA GeForce experience.